"God grant me the serenity to accept the things I cannot change; courage to change the things I can; and wisdom to know the difference."
For a number of years now, Hopi VIM's unofficial mascot has been Gumby, that distinctive green, perennially optimistic, rubbery fellow most of us of a certain age remember fondly and vividly from childhood.
Gumby is a reminder to all of us that no matter how much planning goes into a mission trip, no matter what happens (or doesn't happen), this is God's mission trip, not ours and we are in His hands. Many times we have no idea what projects we will be working on until we get here. Things can change day by day, hour by hour and sometimes even minute by minute. The agenda is usually a moving target. Gumby reminds us to be flexible, to go with the flow, to accept what comes, even if it was not what we had planned and invariably we will be blessed with unexpected joys we couldn't have planned if we tried.
Every trip has had its ups and downs but if ever we needed to embrace our inner Gumby, it is today.
Because of the 2 hour drive from Hopi to Flagstaff, everyone was up before the sun again this morning. There were no wandering sheep or alpacas to delay us this time and we made it to Flag safely and with plenty of time to spare. The first "wrinkle" developed once we were all checked in and through TSA security.
Shortly before boarding our little commuter plane for Phoenix, the airline announced it was looking for approximately 16 folks to voluntarily give up their seats in exchange for a travel voucher good for a discount on future travel. Asking that large a number of people to willingly give up their seats is highly unusual and although there were a few raised eyebrows and questioning looks exchanged, we did not volunteer and the airline did not explain the reason for their request. It hardly seemed possible that our flight was overbooked considering there is only one airline flying about a dozen flights into and out of Flag daily and it is very easy to catch the next flight if need be.
Apparently there were not enough volunteers. Not long after, an airline employee approached and told us our group was being bumped from the flight because of "weather" which seemed ludicrous considering it was a gorgeous day and the flight was taking off anyway. The flight to Phoenix is barely 30 minutes long but we did barely get out of Phoenix last week before a huge dust storm came up after we left for Flag.
It turned out that "weather" was the short explanation. The longer, geeky reason was that due to a complicated combination of heat, altitude, barometric pressure and weight restrictions, the 50 seat airplane could not take off with its full compliment of passengers.
However the airline employee assured us they would shuttle all of us down to Phoenix in plenty of time to make our connection to BWI and we would each get a voucher. Since we had a rather long layover in Phoenix and they were hardly giving us a choice anyway, we agreed. But things figuratively and literally started going south from there.
The airline reassured us our baggage would go onto Phoenix without us and be checked through to BWI but we had to exit the gate area and go back to the ticket counter. It took them a while to figure out how to process the vouchers since most of us had been booked as a group and then we learned that the 20 person shuttle was broken. The team and the 6 other people who were bumped or voluntarily left the scheduled flight were divided between a small taxi van and 2 taxi cabs.
Thankfully the road to Phoenix is all downhill and the trip down takes less time than the trip in the opposite direction. We made good time although the 2 hour trip was uncomfortable for the 3 of us crammed into the back seat of the taxi and the driver kept turning off the A/C on the few uphill inclines along the way to keep the taxi engine from overheating in the 100+ degree heat!
Once we arrived at the Phoenix airport and successfully checked through security again, we found our departure gate and took turns looking for lunch. When it came time for boarding, the 2nd hiccup occurred.
At no point in this comedy of errors did the airline tell us we had to check in again at the gate. In fact, the agent back in Flag specifically told us all we had to do was go through security again and get to the gate in time for departure. Since we already had boarding passes for the next leg and most of us were assigned boarding in the final "zone" we didn't realize we had a problem until it was too late. Because we were not physically "on" the flight from Flag and because we had failed to check in once we got to the gate in Phoenix, our seats had been given away to standby passengers!
Three of our team members made it onto the flight to BWI, also as standby. The rest of us watched incredulously as they closed the gate while the harried gate agent frantically tried to sort out what had happened. The next thing we knew the plane had taken off without most of us, leaving us to wonder what would happen next.
After about 20 minutes and several frantic calls home to relatives, the frazzled and very apologetic gate agent came over and reluctantly spelled out our fate. The next and last flight on our airline to BWI doesn't leave until 11:30 this evening and is also booked solid. The best they could do for us was to get us a flight to Atlanta on another airline with a connection to BWI. However the flight to Atlanta itself doesn't depart until 11:45 at night with a 2 1/2 layover there before our final flight to BWI. We will be arriving home 12 hours later than expected.
They gave each of us $10 vouchers to purchase food although we had to choose a vendor within the airline's assigned concourses. After the shock and frustration wore off there was plenty of hilarity over dinner. Don't tell anyone but Gumby thoroughly enjoyed a well deserved margarita because even Gumby has his limits. We also had to find our way out of one terminal and to another by shuttle, check in with the other airline and go through security yet again.
So here we sit, waiting at our new gate for an agent to show up and assign us seats on their flight to Atlanta. Once in Atlanta we will have to take our chances and will hopefully also be assigned seats to BWI.
The sun has gone down in Phoenix. Things at the airport here are winding down, the concourses are emptying, the food stalls and newsstands are closing, a quiet hush is settling over all. Thoughts of a certain YouTube video, of a guy dancing around an empty airport in the middle of the night to the tune of "All By Myself", have come to mind more than once. By this time the rest of the team has hopefully touched down safely in Baltimore and are on their way home and to a well earned rest.
In the grand scheme of things this is no more than a speed bump, a very frustrating inconvenience but still only an inconvenience nonetheless. Today's adventures in airline travel will not matter a week or even a day from now once we are safely home. But if there is something to be learned in this, perhaps it is a lesson in humility and how much of our lives is beyond our control. Patience is a virtue, there is strength to be found in facing adversity and a willow survives the storm by bending in the wind.
It's been a long day but the adventure isn't quite over just yet as we wait quietly and patiently while trying to find and embrace our inner Gumby...